Pebble Learning LTD (We) are committed to protecting and respecting your privacy.

This policy (together with our terms of use https://www.pebblepad.co.uk/l/terms.aspx and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.pebblepad.co.uk and all other websites owned or operated by us (our site) you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Pebble Learning LTD of E-Innovation Centre, Shifnal Road, Priorslee, Telford, Shropshire, TF2 9FT.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

COOKIES

Our website uses cookies to distinguish you from other users of our website which helps us to personalise your browsing experience. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

LINKING YOUR ACCOUNT TO A THIRD PARTY DRIVE

As a user of our service you will have the option to link your account to a third party drive such as those provided by Apple, Google and Microsoft. If you do this we will pull information from that drive into our software to make it available to you but it will not be amended or stored in our software. You can disable this link at any time.

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We may disclose your personal information to third parties:

WHERE WE STORE YOUR PERSONAL DATA

All data entered into PebblePad through a user account will strictly remain within the territory in which it was created.

The other data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

HOW LONG WE STORE YOUR DATA FOR

PebblePad data is held for the lifetime of an account. When a user account is deleted, the user's data is automatically purged after a period of 30 days. In the case of an organisation discontinuing their PebblePad licence, all associated account and user data is purged 120 days after the licence expiry date.

Support tickets are held for 5 years.

Contact details gathered as part of marketing activities through our websites will be retained until a user makes a request to have data held about them deleted. Users shall be able to update their preferences or revoke consent to the processing of their data for marketing purposes via the options contained within all PebblePad communications.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at datasecurity@pebblepad.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

REMOVAL OF YOUR DATA

You can ask us to provide details of and to remove all data we hold about you. If you access PebblePad through your university or another organisation please contact your PebblePad administrator with your request. If you access PebblePad through a personal or Alumni account please contact us at datasecurity@pebblepad.co.uk. For more detailed information about this process please visit our GDPR information page.

CHANGES TO OUR PRIVACY POLICY AND DEMOSTRATION ACCOUNTS

Any changes we may make to our privacy policy in the future will be posted on this page and, where we choose to do so, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to datasecurity@pebblepad.co.uk.

Last updated: 02 August 2018